What we do

HM James is one of the leading suppliers of obsolete, replacement and discontinued bathrooms within the UK. We pride ourselves in providing our customers with a first class service from our bathroom showroom and warehouse in Manor Park, East London.

In fact our team has so much experience that one of our newest members of the team has been with us since 2002!

It is this knowledge of the replacement and discontinued market, coupled with our stock of some 25,000 items that makes HM James the number one choice for providing you with your replacement, obsolete or discontinued bathroom item.

Now run by the fourth generation of the James family, we are not a web only business and you are more than welcome to come and see our range of coloured bathroom items at our Manor Park showroom.

Discontinued and obsolete bathroom suites
From Avocado to Wild Sage and every colour in between! We stock baths, bath panels, cisterns (including lids), basins and pedestals in almost 90 colours. In fact if we can't find your discontinued bathroom item then I doubt that anyone can, you are more than welcome to put us to the test!

Coloured replacement bathroom items
Finding a coloured cistern lid from any bathroom suite is all in a days' work for us. We have a warehouse which carries thousands of original items and we also have our very own kilns enabling us to replicate any colour or style that has been produced over the years.

We specialise in finding that hard to find bathroom items and we welcome orders for both complete suites as well as single items.

Toilet Seats by HM James
If you are looking to improve the look of your bathroom, one quick way is to replace your toilet seat with a sparkling new one from HM James. We stock thousands of replacement toilet seats in a variety of colours and finishes. From deep dark wood replacement toilet seats to bright children's toilet seats. If you can't find what you are looking for on our website then just give us a call or use the enquiry form and let us know what you are after. I am sure we can help.

Individual bathroom item replacement
We provide advice and quotations that you may require for insurance purposes, so if you are in the unfortunate position of needing to replace an item from your bathroom suite then give us a call 020 8477 1000 or email us at info@hmjames.co.uk a photo of what you are looking and we will do everything we can to help.

Follow this link to take you direct to our enquiry form.

If you are unsure of the colour you require then take a picture of bathroom suite and email it to us and one of our team will give you a call. Often the manufacturer will have stamped identification numbers on the underside of the cistern lid!

Email our Replacement Bathroom team here or call 020 8477 1000.

Our Bespoke Range

If you after a unique one off piece, be it a special colour, floral decor or transfer then please get in touch. We have our own kilns to create the perfect bathroom suite or bathroom item for your house or commercial property.

Call us on 0208 477 1000 or use the enquiry form on the left.

Below are a just a few examples of some of the bathroom items we have been commissioned to make for customers and sample decorations.


decorated bathroom products             two tone bathroom basin and pedestal         replacement bathroom coloured suite         replacement coloured bathroom suites in two tone shaded finish        basins with motif sutable for children's nursery

 Ideal Standard  Space range available in blackbathroom basin and pedestal with peony decoration on whitethe fountain basin with blue decorationbathroom basin with floral motifbathroom toilet suite with floral motifs


Commercial sanitaryware

If you are an architect, specifier, developer or builder and are searching for unique and bespoke commercial sanitaryware then we should be talking!

From shiny gloss black urinals and sinks to stainless steel anti-vandal products our commercial team specialise in sourcing or even manufacturing, in our own kilns, those hard to find or exclusive items that will make your toilets stand out from the rest!

Many of these items will be in stock and ready for delivery to your site on either our own vehicles or through nationwide couriers.

We are experienced in dealing with every aspect of commercial sanitaryware for use in airports, hotels, clubs, restaurants, schools, hospitals, nursing homes, prisons etc.

Our extensive stocks of vitreous china, fireclay and stainless steel enable us to supply items as diverse as heavy duty sinks, slab urinals, slop hoppers, special needs toilets and anti-vandal products.

Specialist knowledge and experience places us in a unique position to deal with requests from the every individual in the specification chain from client to architect and from builder/plumber to project manager.

We offer credit facilities to approved trade accounts and for non-accounts we accept payment by cheque and credit cards.

For further information please contact Ross and his team here or call 020 8477 1000.